GOGOJILI Contact Page: Reaching This Site, Not the Lobby
Contact GOGOJILI: where account questions go
You are reading gogojili.io, a player guide that cannot see or change any account. It cannot reset a password, release a deposit, check a Maya payment or answer for the lobby. Those jobs belong to the lobby’s own support, which is why this page points you there first.
If your problem is with the lobby, open the lobby through the hub at gogojili.com and use the live chat widget it shows. The lobby also shows links to Telegram, Facebook and Viber before login. Use only the links you see inside the lobby you reached from the hub, never a number or a link sent to you in a message.
No e-mail address is published here
This page lists no e-mail address or phone number on purpose. This site has no confirmed mailbox, so nothing published here would reach anyone. Treat any e-mail that claims to come from this site and asks for a password, a code or a payment as a scam.
For the same reason, nobody connected to this site will ever ask for your login, your Maya PIN or a one-time code.
What to have ready before you open the live chat
The chat resolves problems faster when you arrive with details. Collect these first.
- The address you signed in on, copied from the address bar.
- Your username, but never your password.
- The time the problem started and what you saw on screen.
- A screenshot of any error message.
- For a Maya deposit, the reference Maya shows you, read from your own Maya app.
The GOGOJILI customer service page walks through the channels the lobby shows and what to send on each.
What this site can still help with
The pages here explain how things work: how to check an address, how the Maya route is described in the lobby’s tutorial and how to check a casino name on PAGCOR’s website. That is reading help, not account help. Read about this GOGOJILI player guide to see what the site is and what it read.
If gambling has stopped being fun
Help does not need this site or the lobby. PAGCOR’s responsible gaming page lists the National Problem Gambling Helpline at 0919 170 0788 and (02) 8248 9568, and Gamblers Anonymous Philippines at 0915 938 2808. Gambling is for players aged 21 and above only, and you can stop at any time.