GOGOJILI Deposit Not Showing: Find It in Maya Transaction History
Open the Maya app, go to your transaction history, find the payment to GOGOJILI and copy its reference number.
| Fact | Value |
|---|---|
| Step 1 | Open the history in Maya |
| Step 2 | Locate the payment |
| Step 3 | Open the entry and copy the reference number |
| Step 4 | Check the Deposit screen and then contact live chat |
Your Maya transaction history is the first proof of a deposit that did not show up in the lobby. Maya is the wallet the GOGOJILI casino deposit tutorial names, so this is where a missing top-up gets traced. This page takes you from the Maya app to the reference number GOGOJILI’s live chat needs. It is part of our section on casino payment methods in the Philippines, where the Maya rail is covered on its own.
Maya transaction history: find the payment in four steps
Work through the list in order, and stop when you have the entry.
- Open the Maya app and go to the transaction history or activity list.
- Scan for the amount you paid to GOGOJILI and the time you paid it.
- Open the entry to read its details.
- Copy the reference number before you leave the screen.
Maya reference number: what to copy
The reference number is the handle for everything that follows. Save it with these details, so live chat can find the payment quickly:
- The reference number exactly as Maya shows it.
- The amount in pesos.
- The date and time on the entry.
- Your GOGOJILI username.
Maya pending transaction: what waiting looks like
A pending entry means the money has not finished moving. Maya states that wallet-to-wallet and InstaPay transfers settle at once, and PESONet the same banking day, so the rail you used tells you how long to wait.
| Rail | Settlement Maya states |
|---|---|
| Wallet-to-wallet | At once |
| InstaPay | At once |
| PESONet | Same banking day |
If an entry stays pending beyond its rail, keep the reference number and use the Maya help option. A payment made by scanning appears in the same list, and how Maya QR Ph payments are made and checked covers that route.
Maya refund: when the money returns to you
A refund shows up as its own line in the same history list. Look for an entry that mirrors the amount of the failed payment.
Maya shows the money leaving, but the lobby balance did not change
The history shows no entry for the payment
Match Maya’s entry against GOGOJILI’s Deposit screen
Set the two screens next to each other before you write to support.
| Check | Where to read it |
|---|---|
| Amount you sent | Maya history entry |
| Time of the payment | Maya history entry |
| Reference number | Maya history entry |
| Deposit status | GOGOJILI’s Deposit screen after login |
GOGOJILI’s own limits and processing times sit on that Deposit screen, so read them there. The route from wallet to lobby is laid out in the GOGOJILI cash in steps for Maya, and the Maya cash out route back to your bank covers the return trip. For rail-level figures, use Maya’s casino payment record.
FAQ
Where is my Maya transaction history?
Inside the Maya app, in the list of your wallet activity. Look there for the payment that matches your GOGOJILI deposit amount and time.
What is a Maya reference number for?
It identifies one transaction. Copy it from the entry and send it to GOGOJILI's live chat so the deposit can be traced.
How do I ask for a Maya refund?
Use the help option inside the Maya app and quote the reference number from the entry. Maya's own help screen tells you what happens next.
Ano ang ibig sabihin ng Maya pending transaction?
Ibig sabihin, hindi pa tapos ang galaw ng pera. Hintayin ang update sa history, at kung hindi gumalaw, ipadala ang reference number sa live chat.
Related guides
| Guide | What it covers |
|---|---|
| GOGOJILI Cash In With Maya | gogojili cash in |
| GOGOJILI Login From the gogojili.com Hub, Step by Step | gogojili login |
| GOGOJILI Customer Service | gogojili customer service |
| GOGOJILI Forgot Password | gogojili forgot password |
| GOGOJILI Link Addresses | gogojili link |
| GOGOJILI Withdrawal to Maya | gogojili withdrawal |
| GOGOJILI Mobile Play | gogojili mobile |
| GOGOJILI Register Steps | gogojili register |